18:00 hrs local time (Santiago, Chile)
Theme: The Ombudsman in Insurance, Comparative Experiences and Feasibility of Implementation in Latin America
Working Party Officers:
Luis Sandoval, President – Chile
Gregorio Garo, Vice President – Argentina
Pablo Medina, Secretary - Mexico
- Chris Rodd, Australia, Chair, AIDA Dispute Resolution International Working Party, AIDA Vice President and National Board member of AILA, AIDA Australian Chapter - The ombudsman scheme in the UK, New Zealand and Australia
- Fernando Pérez, AIDA Chile member and Head of Investor and Policyholder Care for the Insurance Regulator - The Chilean experience about the Ombudsman Scheme and aspects from the point of view of the regulator about this institution.
- Rolando Eyzaguirre, Perú, President of the Insurance Ombudsman Scheme (created by the Insurance sector) - The Peruvian experience and future perspectives
- Miguel de la Fuente, President of AIDA Mexico - Initiatives in México about ombudsman scheme
The attached electronic notice identifies details for registration. Responses to a questionnaire circulated re ombudsman schemes in different countries can be found by clicking here.